City of Rosenberg
2110 4th Street
P.O. Box 32
Rosenberg, TX 77471

Phone: 832-595-3300

GFL Environmental: 832.271.5187

Utilities: Pay by Phone: 832-595-3400, select option 1 (FREE!)

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Fire

Physical Address:4336 Highway 36 S
Rosenberg, TX 77471

Phone: 832-595-3600

Fax: 832-595-3601

Emergency: 911

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POLICE

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Emergency: 911
Dispatch: 832-595-3700 

Garbage Rates

Effective October 1, 2021, residential and commercial garbage rates will increase. The new rates will be $18.19 for residents under 65 and $17.46 for residents 65 and over. There is no increase to the water, subsidence or wastewater rate. View the new Garbage Rates (PDF) and Garbage Deposits (PDF).

For more info view the Schedule of Fees or call Customer Service at 832-595-3400

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Utility Rate Fees

View the current Utility Rate Fees here: Utility Rate Fees 1.12.2021

Weekly Recycling Pick-Up

Pick up of recycling and solid waste occur weekly on Wednesday. Carts should be at the curb before 7 am, with the front of the cart facing the street, and 3 feet of distance between the carts themselves and any other objects such as mailboxes, vehicles, fences, etc, to facilitate automated pickup.

Please note, per City regulations, customers may not place carts in the street right-of-way for collection prior to noon the day before collection. Carts must be placed out no later than 7 am on the day of collection. Emptied carts must be removed from the street right-of-way no later than 8 am on the morning following collection.

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Replacement Receptacles

To request repair of a broken garbage or recycle cart, please contact GFL Environmental, the City’s solid waste contractor, at 832-271-5187 (wait through initial menu, then press "0" twice to speak with an operator). Cart replacements are typically handled on Wednesdays by a separate crew following regular waste collection

Start / Cancel Utility Services

Initiating Water Service

Welcome! We're glad you have chosen Rosenberg. Applications for new service may be completed online or in person.

Once the online form has been submitted, new customers can complete the process by emailing the required documents or uploading them during the application process. Once your application has been reviewed by one of our customer service representatives, one of our representatives will contact you to make a deposit/connection fee payment using a Visa or MasterCard debit/credit card. You can also initiate water service in the Customer Service/Utility Billing Department, located in the City Hall (2110 4th Street).

Utility service applications will be processed the next business day. For same business day service activation, applications, documents, and deposits must be received by 4:30 pm. A service initiation fee of $20 will also be charged for same-day service. Applications, documents, and deposits received after 4:30 pm will be activated the next business day.

When Connections Can Be Made

New service connections can only be accommodated on weekdays. The City is unable to initiate service on weekends or holidays.

Requirements

The following documents/requirements must be met/received to activate services:

1. Completed Application - A completed application, either online or paper must be received.

2. One form of identification must be a valid Texas driver’s license or a photo IDcard issued by the Texas Department of Public Safety.

   • Two forms of ID will be required if the applicant(s) cannot provide an ID issued by Texas Department of Public Safety.

3. Deposit as set by City Ordinance - The initial deposit for an owner or renter is $150. Applicants 65 years or older will only have to pay $80 deposit.

For your convenience, you can email Customer Service the required documents. Please note, services will not be activated until all required documentation is received along with the application and deposit/connection fee.

Canceling Water Service

To cancel your water services, please fill out the online form.